Terms and Conditions

Product Return Policy

Product Return Policy Effective Date:1/1/2023

Thank you for shopping withDeeore HomeWe value your satisfaction and want to ensure that you are completely happy with your purchase. In the event that you need to return a product, please review our Product Return Policy outlined below. Eligibility for Returns:Our return policy covers products purchased directly from Deeore Home. The product must be in its original condition, unused, and in the original packaging. Customized or personalized items may not be eligible for return unless there is a manufacturing defect or an error on our part. Products purchased during a promotional or sale period may have different return eligibility. Please refer to the specific terms and conditions of the promotion or sale. Return Process:To initiate a return, please contact our customer service team with in 7 days from the date of delivery. Customer may be required to provide proof of purchase, such as an order number or receipt. Our customer service team will guide you through the return process and provide you with a return authorization number (RMA). The RMA number must be clearly marked on the outside of the package you are returning. We recommend using a trackable shipping method for returning the product, as we cannot be responsible for lost or damaged packages. Return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part. Refunds:Once we receive and inspect the returned product, we will process your refund with in 7 days. Refunds will be issued in the original form of payment used for the purchase. Shipping fees and any applicable restocking fees may be deducted from the refund amount. If the return is due to a manufacturing defect or an error on our part, we will cover there turn shipping costs. Exchanges:If you wish to exchange a product for a different size, color, or variant, please contact our customer service team to arrange the exchange. Exchanges are subject to product availability. The return process and eligibility criteria mentioned above apply to exchanges as well. Damaged or Defective Products:If you receive a damaged or defective product, please contact our customer service team immediately. We may require photographic evidence of the damage or defect to initiate the return process. We will provide a replacement or issue a refund for the damaged or defective product, including any associated shipping costs. Policy Updates:We reserve the right to update or modify our return policy at any time without prior notice. Any changes to the return policy will be effective immediately upon posting on our website. If you have any further questions or require assistance with the return process, please contact our customer service team at [customer service contact details]. We are committed to providing excellent customer service and will be happy to assist you.

 

Thank you for choosing Deeore Home,

We appreciate your business.

Sincerely,

Dee Vongole

CEO Deeore Home

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